General information about the law of England and Wales, not legal advice. It doesn’t take account of your circumstances and doesn’t create a solicitor–client relationship. Time limits apply.

Defects hide. A roof that was already failing at the survey may not leak for three winters; rising damp is painted over; knotweed is cut back before viewings. By the time you know, the survey may be years behind you. Whether that matters depends on the rules in the Limitation Act 1980, which for surveyor claims work as follows.

The primary period: six years

A claim against a surveyor can be brought in contract and in tort at the same time (Henderson v Merrett Syndicates, 1995). In contract, time runs for six years from the breach — the date of the negligent report (s.5). In tort, time runs for six years from the date you suffered damage (s.2), which for a negligent survey is generally when you committed to the purchase in reliance on it, usually at exchange of contracts. In practice the two dates are close and the six years are counted from the survey or the purchase.

If you are within six years of the survey, limitation is not your problem. If you are not, the next rule matters.

The secondary period: three years from the date of knowledge

Section 14A was added to deal with latent damage. Where the six-year period has expired, you have three years from the earliest date on which you had both the knowledge required to bring the claim and the right to bring it. Knowledge means knowing the material facts about the damage, that it was attributable to the act or omission alleged to be negligent, and the identity of the defendant.

The House of Lords in Haward v Fawcetts (2006) explained that you do not need to know you have a good claim, or that the surveyor was negligent; you need to know enough to make it reasonable to investigate whether you have one. In practice that is often the point at which a builder or another surveyor tells you the defect was long-standing and should have been picked up.

Two cautions. First, s.14A(10) attributes to you knowledge you could reasonably have been expected to acquire, including with expert help it was reasonable to seek. A damp patch you noticed and painted over in year two may start the clock earlier than the surveyor's report you commissioned in year five. Second, the three years run from the first date of knowledge; later confirmations do not restart them.

The longstop: fifteen years

Section 14B imposes an overriding limit: no negligence claim can be brought more than fifteen years after the negligent act — the survey — however recently you discovered the problem. There is no extension.

Putting the rules together

The deadline is the later of six years from the survey and three years from the date of knowledge, but never more than fifteen years from the survey. So:

  • Survey March 2021, defect found January 2025: six years runs to March 2027; three years from knowledge runs to January 2028. Deadline January 2028.
  • Survey March 2016, defect found January 2025: six years expired in 2022; three years from knowledge runs to January 2028; fifteen-year longstop is March 2031. Deadline January 2028.
  • Survey March 2008, defect found January 2025: the longstop expired in March 2023. No claim.

The five-minute check applies these rules to your dates and shows the result as you type. It is an estimate: the date of knowledge in particular is a question of fact that a solicitor will want to test against your documents.

Protecting a deadline that is close

If your estimated deadline is within a year, two tools exist and both require a solicitor to act quickly.

A standstill agreement is a contract between you and the surveyor (in practice their insurer) suspending or extending the limitation period for an agreed time so that the pre-action protocol can be followed without issuing proceedings. Insurers commonly agree them because they avoid the cost of premature litigation, but they must be drafted carefully — a badly worded standstill has cost claimants their claims.

Protective proceedings means issuing a claim form at court before the deadline and then, with the court's permission or by agreement, holding it while the protocol runs. It costs a court fee and needs a solicitor to manage, but it stops the clock definitively.

What does not stop the clock: complaining to the surveyor, complaining to a redress scheme, negotiating with the insurer, or waiting for a reply. See complaining to your surveyor first for how to do those things without losing time.

What a solicitor will want from you

  • The date of the survey and the date of exchange and completion.
  • The date you first noticed anything wrong, and what it was — honestly, including things you did not act on.
  • The date someone first told you the problem was long-standing or connected to the survey.
  • Any earlier reports, quotes or correspondence that touch on the defect.
  • Whether you have already complained, and the surveyor's response.

This guide is general information about the law of England and Wales. It is not legal advice, and limitation is fact-specific: only a solicitor reviewing your documents can confirm your deadline. CasePoint does not cover personal injury.

Frequently asked

I bought in 2019 and found the problem in 2025. Have I missed the six years?

The six-year period from the survey may have expired, but the three-year period under s.14A runs from the date you first had the knowledge needed to bring a claim — if that was 2025, you have until 2028, provided the survey was less than fifteen years ago. The date of knowledge is often argued about, so record when you first noticed anything and when you first connected it to the survey.

I complained to the surveyor and they're taking months to reply. Does that pause the clock?

No. Neither a complaint to the firm nor a complaint to a redress scheme stops the limitation period running. If your deadline is close, a solicitor can ask the surveyor's insurer for a standstill agreement, or issue protective proceedings, before it expires.

Next step

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